SoftSlate Cloud Platform Improvements, 9/8/25

In this annoucement, we're focussing on the latest progress we've made on tools to extend and customize the SoftSlate Cloud Platform!

 

As your business grows, you’ll find that off-the-shelf software can only take you so far. To gain a true competitive edge, you need the flexibility to tailor your systems - whether that's by adding features that make it easier for your customers to do business with you or by streamlining workflows to make your team more efficient. That’s why SCP was designed from the ground up to be extended and customized.

 

The SoftSlate Cloud Platform API provides comprehensive access to the platform with nearly 1,000 endpoints. This powerful API covers searching for, editing, adding, and deleting records for most entities in the system, giving you the same capabilities as the administrator console. You can use the API to customize and extend the functions of SCP to meet your specific business needs, synchronize data with your existing systems, or create entirely new user interface applications. For full details please visit: https://softslate.com/content/API_Documentation.

Custom Fields

Design Customizations

We’ve prepared a Design Customization Guide to help you build tailored customer-facing interfaces using SCP’s flexible design tools.

For customers with eligible billing plans, we’ll set up a staging environment where you can deploy custom templates and file changes. For full details, please visit: https://softslate.com/content/Design_Customizations. The guide covers:

• Custom JSP Templates
• Custom CSS and Javascript
• Custom Public Files

Infrastructure Improvements

We continue to enhance our hosting environment to ensure performance, reliability, and security:

• Database servers upgraded with additional memory for greater speed and stability
• Service uptime consistently above 99.99%
• HIPAA compliance achieved. For more information visit: https://softslate.com/content/softslate-hipaa-compliance-overview
• Payment script refinements to align with new PCI requirements
• Expanded Web Application Firewall (WAF) rules for stronger protection
• Regular system and application updates to patch security vulnerabilities
• Upgraded search engine memory for faster performance