SoftSlate Cloud Platform Enterprise Subscription

The SoftSlate Cloud Platform (SCP) functions and features incorporate over 20 years' experience meeting complex client needs in the areas of ecommerce, content management, marketing, customer relationship management, and more. SCP features the best ideas for solving the most common business problems you're likely to have.

The enterprise-level subscription includes:

• Personalized onboarding and consulting
• Access to custom development services
• Support via email and phone
• 1 million requests/month
• Unlimited employee accounts
• Unlimited orders/month and no transaction fees
• 100k products
• 10GB db storage

Support Services include:

• Identifying and troubleshooting any issues with any of the out-of-the-box functions for the Service, including the customer interface, employee interface, and API endpoints.
• Onboarding assistance: help with the initial configurations for your account, including payment, shipping, and tax configurations; importing and synchronizing your data; establishing employee accounts and roles; and more!

Support Services do not include:

• Regular maintenance tasks involved with running the Service, such as maintaining the product catalog, processing orders, communicating with your customers, or configuring the account's detailed behaviors.
• Development of new features or improvements to existing features that you request. These activities are provided according to our separate software development agreement. Costs and timelines for custom development will be discussed and approved in advance.